Frequently Asked Questions

Hi, how can we help you?

SEO

  • WHAT DOES A KEYWORD MEAN?

    A keyword is a popular term which the Internet users enter into the browsers in relation to specific products or services they look for. When creating each website a complete analysis of keywords is to be performed, and according to the obtained results the website optimization is carried out.

  • HOW TO BE IN THE TOP POSITION ON GOOGLE?

    It is possible to achieve a better position on the Internet by a quality website optimization, which is a long-term process, and requires the investing of both time and money. Of course, the other option presents the Google paid advertisements, where you are in the top position and you pay the price per click, that is per visit.

  • HOW DOES GOOGLE ADWORDS ADVERTISING WORK?

    The paid Google Adwords advertisements are one of the forms of online advertising. Your advertisement is shown among the first search results when the user enters the keyword related to your offer in the browser. It is paid exclusively per click, which means, when someone clicks on your advertisement, not its display. You determine the cost of the daily or monthly advertising. Our agency employs certified Google Adwords experts who will provide you with free information on the subject.

  • WHAT IS A BANNER ADVERTISEMENT?

    A Banner has got a big advantage in the campaign of paid advertisements. It is a creative Image Ad, with a clear message of the company which is advertising itself. We can create a modern static or flash banner for you, with a link to your website. By such an advertising on the websites thematically linked to your offer you are either trying to reach the target public or increase your sales or strengthen your brand.

Terminology

  • SMO Marketing

    Social media optimization (SMO) is the use of a number of social media outlets and communities to generate publicity to increase the awareness of a product, brand or event. Social media optimization is becoming an increasingly important factor in search engine optimization, as search engines are increasingly utilizing the recommendations of users of social networks such as Reddit, Facebook, Twitter, YouTube, and Google+ to rank pages in the search engine result pages.

  • SEO Optimization

    A set of procedures which are focused on achieving the best possible site appearings for your web, raising them on the search results in search engines, such as www.google.com. Basic SEO optimization is included in the Business package, which is enough to make you stand out from a large number of  unoptimized pages that are used on some of your competitors.

  • CMS system

    CMS is a content management system for your website. It allows you to change the content (pricing, notifications, actions, etc.) from the comfort of your own office or home. We use WordPress CMS mostly time.

  • Social addon

    This plugin connects your Web site with your Facebook or Twitter page, and thus increase the popularity and presence of your company on social networks. This has a very positive effect on revenue growth.

  • Contact form

    An extremely important part of every website provides users with a form for making inquiries or to request an offer with maximum protection against spam.

  • What is a domain and how to get it?

    The domain is your Internet address – for example www.tahoma.hr. All our packages include one new .com, .hr domain registration or the transfer of your existing domain.

  • Responsive design?

    Responsive design allows optimal display of your website regardless of the type (tablet, mobile phone, PC), and the size of the display being used.

  • What is a hosting?

    Hosting is a service of leasing space on a web server so that users can access your content from anywhere in the world.

Terms of service

  • Can you improve my current website?

    As a rule of it, yes. It all depends on how much something is profitable to improve, because sometimes it is cheaper to do a much better product from the beginning. We will look at every request for improvement and give you advice what’s the best to do and a few options.

  • Can I transfer my website to your hosting?

    Of course! We also perform the serviceof migration, and transferring a website in ours, gives you the benefits of our supporting system.

  • What if I don’t have all of materials?

    If you do not have the materials required we can provide all the necessary content. Materials that we need to create a website are the following: photos, images, text and translation, documents you want to publish on the website (PDF, DOC, XLS, etc.), video and audio files.

  • What is included in the packages?

    In the price of the package you get one web domain registration and hosting (accommodation) on the web server. After the expiration of the service, we perform the extension of validity of web domain and hosting. See here our price table.

  • How long does it take?

    Depending on the complexity and type of the selected package, designing a new website usually takes anywhere from 7 to 30 days.

  • VAT?

    Yes.

  • Website maintenance?

    We provide services for continuous or periodic maintenance of your website. To make it more affordable, we also offer you the option to purchase one of the packages of maintenance with a certain number of hours at a discount.

  • The procedure for website development?

    1. Contact us directly by phone or fill out the contact form to inform us what kind of website do you want. Our staff will give you all the advice and explanations needed for you to decide which package is best for your needs.
    2. We send you an offer, and together we define which elements your website will contain (menus, layout, colors, languages, etc.).
    3. We produce a design concept of your website and determine additional design details.
    4. If you are satisfied with the design concept you can accept our offer by paying the agreed partial payment in advance.
    5. If you do not already own an internet domain or want additional domains, you can get expert advice from our staff to choose the best domain name for your website.
    6. You provide all the materials you want to publish on your website – logo, photos, text, videos and graphs. If you do not have the necessary materials, we can prepare everything instead.
    7. We publish the test version of your website and conduct further consultations with you.
    8. The website is completed and published.
    9. E-mail account configuration, and depending on the package, instructions for website self-management.
  • Which package to choose?

    If you are not sure which package to choose for your company, by analyzing your needs, market position and, depending on the type of business, we will advise you for free and offer you an optimal package.

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